AERODECK

Delete your account and data

Updated: 3 October 2026

You can delete your AeroDeck account in the app or request deletion by email. You do not need to download or sign into the app to email us.

In the app

1. Open “Map & settings” and sign in if necessary.
2. Open “Profile & account”.
3. Select “Delete account” and confirm deletion.

Without app access

Request deletion by email

Where possible, write from your account email address and include your username. If you cannot access that mailbox, explain this so we can arrange suitable verification. Never send passwords, verification codes or complete boarding passes. Account ownership must be sufficiently verified before deletion.

What gets deleted?

We remove the active account, avatar, private/public/friends photos, sessions, friendships, sharing, flight log, passenger reviews and related photos/XP. Owned groups, associated content and direct-message conversations involving the account are also removed. Other people’s copies and legally required records may remain. Backups are not rewritten retrospectively; see retention for actual periods and limitations.

You can remove individual photos, flights or shared items without deleting your account. Use the same contact for access, correction or specific deletion requests. Save any photos or exports you need beforehand.

Deleting your account does not cancel a store subscription. Manage it with Apple or Google Play.